ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make purchases from our store, we collect personal information that you provide to us, such as your name, address, and email address.

While browsing our store, we also automatically receive your Internet Protocol (IP) address, which provides us with information about your browser and operating system.

Email Marketing (if applicable)
With your consent, we may send you emails about our store, new products, and other updates.

SMS Marketing Terms and Conditions
We use a text messaging platform subject to the following terms: By entering your phone number at checkout, initiating a purchase, or subscribing via our subscription form or a keyword, you agree to receive SMS notifications (e.g., order updates and abandoned cart reminders) as well as marketing offers. Consent is not a condition of any purchase.

To unsubscribe from SMS marketing messages, reply « STOP » to any message we send or use the unsubscribe link provided in our messages. Note that other opt-out methods will not be valid. Message and data rates may apply. For assistance, text « HELP » to the number that sent the messages or contact us for more information.


ARTICLE 2 – CONSENT

How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we imply that you consent to our collecting and using your information for that specific purpose.

If we request your information for another purpose, such as marketing, we will explicitly ask for your consent or provide you with the option to decline.

How can I withdraw my consent?
If you change your mind after providing consent and no longer wish to be contacted or have your information collected or disclosed, you can notify us at contact@haloneon.com or by mail at:
ATELIER LOUISEM PTD.LTD.
22 King’s Drive,
266389 SINGAPORE


ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.


ARTICLE 4 – WORDPRESS

Our store is hosted by HOSTINGER INTERNATIONAL LTD, which provides us with the online e-commerce platform for selling our products and services.

Your data is stored in the WooCommerce database and WordPress application, on a secure server protected by a firewall.

Payments
If you make a purchase through a direct payment gateway, WooCommerce stores your credit card information. This data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction details are retained only as long as necessary to complete your order. Once finalized, transaction information is deleted.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council, a collaborative effort of brands like Visa, MasterCard, American Express, and Discover.

For more information, please consult WordPress’ Terms of Service or our Privacy Policy.


ARTICLE 5 – THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information as necessary to perform their services.

However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we must provide for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled.

Note that some providers may operate in jurisdictions different from yours. For example, if you are in Canada and your transaction is processed by a U.S.-based payment gateway, your information may be subject to U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party site, our Privacy Policy and Terms of Service no longer apply.

Links
Our site may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.


ARTICLE 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with credit card details, the information is encrypted using SSL and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is entirely secure, we follow all PCI-DSS requirements and implement additional industry standards.

COOKIES
Here are the cookies we use to help you decide whether to accept them:

  • _session_id: Unique session identifier, allows WordPress to store information about your session (referrer, landing page, etc.).
  • _wordpress_visit: No data retained, persists for 30 minutes since the last visit, used for internal statistics tracking.
  • _wordpress_uniq: No data retained, expires at midnight (visitor’s local time) the next day, counts store visits by unique customers.
  • cart: Unique identifier, persists for 2 weeks, stores information about your shopping cart.
  • _secure_session_id: Unique session identifier.
  • storefront_digest: Unique identifier, used to check if the visitor has access (when the store is password-protected).

ARTICLE 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence and that you have given us consent to allow any minor dependents to use this site.


ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. We recommend that you review it frequently. Changes and clarifications will take effect immediately upon being posted on the website. If we make significant changes to this policy, we will notify you here, so you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue providing products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, modify, or delete any personal information we have about you, file a complaint, or request more information, please contact our Privacy Standards Officer at contact@haloneon.com or by mail at:

ATELIER LOUISEM PTE.LTD
22 King’s Drive,
266389 SINGAPORE